Hotels in Orlando

Universal's Hard Rock Hotel

Universal's Hard Rock Hotel

Universal's Hard Rock Hotel Image
4 Star
Hotel Guest Rating: 8.9/10
5800 Universal Boulevard
Orlando, FL 32819
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Hotel Guest Rating for Universal's Hard Rock Hotel in Orlando

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Based on 20 reviews from guests who stayed at the
Universal's Hard Rock Hotel
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.8.0
9.8
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Universal's Hard Rock Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Sao Paulo, Brazil
February 17, 2013
Family Traveling with Teens
8.0
location, close to the parks, but not as close as I thought.
is not as luxurious as I expected, and the room cleaning could be better, as well as the club's lounge - only the 5pm was good.
Family Traveling with Teens
Joseph from Schuylkill Haven, PA
January 26, 2013
Family Traveling with Teens
10.0
The "coolness" of this place is unequaled. This was our 4th visit
Nope

The Hotel is outstanding, beds are extremely comfortable. We love the express pass you get to Universal as a Hard Rock guest. With these passes you spend your time having fun, not waiting in line. You can get so much more accomplished in the parks. The pool is also very nice, when the kids were younger it was easy to keep them safe, no sudden deep water, many life guards and excellent choice of activities like ping pong, shuffleboard and volleyball. If you like rock you'll love this place, always something on, even underwater! ...read more

Family Traveling with Teens
Lori from Wantagh, NY
July 12, 2012
Family Traveling with Teens
9.0

gorgeous pool area,great restaurants, ultra convenient to both parks.Nice bar.

Family Traveling with Teens
Mary from Oak Creek, WI
May 31, 2012
Family Traveling with Teens
8.0
location to parks
very few amentieis included

Very short on amenities; you can't even use the refrig in the room because they have it stocked full of outrageously priced junk food and booze. Of course, one can "rent" a small frig for their own use. No airport transportation, very inconvenient and expensive. In general, everything is very expensive. That said, the early morning extra hour in the park and the express pass access are grand. It saved us a lot of time, hassle and the crush of humanity. I'd stay there again just for that, but would likely stay only the duration of our park visit and move to a different hotel with more economical amenities. ...read more

Family Traveling with Teens
Lisa from Medina, OH
November 13, 2011
Family Traveling with Teens
10.0
Fantastic hotel - perfect from start to finish. It's worth the extra cost to stay on the "Club Level" floor. Excellent food and beverages.

This was a fantastic hotel. Luxury without pretension. Great vibe, fantastic staff, and beautiful accommodations and property. The pool area is fabulous. You could spend your vacation just at the hotel and have a great time. Proximity to Universal couldn't be better. Five minute walk or a free boat ride. Can't wait to go back again!

Family Traveling with Teens
Anna from Mississauga, Canada
September 9, 2011
Family Traveling with Teens
10.0
The staff at the club level was great.
There was really nothing that I disliked about the hotel.
Family Traveling with Teens
Lisa from Valparaiso, IN
June 18, 2011
Family Traveling with Teens
10.0
It's a great atmosphere and location.
Better pricing is always nice.

This is a great hotel with an awesome pool.

Family Traveling with Teens
Donna from Homer Glen, IL
June 5, 2011
Family Traveling with Teens
10.0
it was so relaxing, beautiful and very clean. The location was perfect.
I would prefer more restaurants and a larger pool.

I would highly recommend Hard Rock Orlando. The extra money was well worth it. It was very clean, the rooms are updated and comfortable. My stay was great!

Family Traveling with Teens
Glen from Fort Worth, TX
June 4, 2011
Family Traveling with Teens
10.0
The staff was very attentive in every aspect of service: front desk, valet, pool, restaurants, and maintenance.
The diversion cutoff in bath did not operate properly causing poor water pressure in shower mode, initial musty smell in room.

Overall the Hard Rock Hotel was excellent in every aspect. I would certainly entertain staying at this property again in the future.

Reviews of Universal's Hard Rock Hotel
(1 - 9 of 9 family with teens reviews)
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