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Westin Pasadena

Westin Pasadena

Westin Pasadena Image
4 Star
Hotel Guest Rating: 8.6/10
191 N Los Robles Ave
Pasadena, CA 91101
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Hotel Guest Rating for Westin Pasadena in Pasadena

# 5 of 21 hotels in Pasadena
Based on 206 reviews from guests who stayed at the
Westin Pasadena
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.1.0
9.1
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Hotel Guest Reviews of the Westin Pasadena

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(24) | Solo Traveler(15) | Traveling as Couple(44) | Family with Young Children(16) | Family with Teens(5) | Senior Traveler(4) | Group Traveler(4)
Business Traveler
Scott from Oxnard, CA
May 10, 2013
Business Traveler
9.0
Very good food in restaurant and very comfortable room
no do not disturb sign in room
Couple
Verified Hotel Guest from Oakland, CA
May 6, 2013
Couple
8.0
Very contemporary property and hotel staff was friendly and helpful.
No mini-frig.

Hotel staff was friendly and helpful--good restaurant recommendations and service. Very contemporary property. Though its in a quiet area, you can easily go to Old Town. You can also get good pizza very close to take back to the room.

Couple
Mary from Thompsons Stn, TN
May 6, 2013
Couple
10.0
The hallways and public areas are nice and open. Rooms with two double beds a bit tight, but good. Weather didn't permit use of pool which looked great! location is excellent.

Parking. Valet is $14 per day. $9 in the self serve lot BUT you can not come and go for $9. So plan.

Business Traveler
Harley from Oxford, AL
May 6, 2013
Business Traveler
10.0
Hotel rooms were very nice and clean. The staff was awesome and called me by name each time they saw me.

It is a 4 star hotel. The rooms and general areas are awesome. It has a restaraunt and the food is fantastic. But you really need to valet park and the vending machines charge $3 for a soda. Other than that, everything was exceptional.

Solo Traveler
Verified Hotel Guest from Aptos, CA
May 2, 2013
Solo Traveler
10.0
The hotel was in a great location that was convenient to everything I had planned to do while staying in Pasadena.
The only thing I would improve would be allowing in-and-out privileges to guests who self-park in the hotel's garage.

My room was very nice, staff were accommodating, and the rooftop pool/spa area overlooking the historic City Hall was beautiful.

Business Traveler
Verified Hotel Guest from San Francisco, CA
May 1, 2013
Business Traveler
8.0
Exceptionally helpful staff, nice fitness center and pool and views of the San Gabriel mountains.
Only ate at the restaurant once but the food was very mediocre and disappointing for the price, rooms were much smaller than the Sheraton where I stayed after.
Family Traveling with Young Children
Jing from San Francisco, CA
April 30, 2013
Family Traveling with Young Children
7.0
Staffs are very helpful and accommodating. Excellent location and close to old Pasadena stores, restaurants and bars.
Rooms are on the smaller size and are a bit aged.

A decent hotel at an excellent location. Staffs are excellent. Rooms and bathrooms need to be updated.

Solo Traveler
Verified Hotel Guest from Canoga Park, CA
April 30, 2013
Solo Traveler
8.0
IT SUITED MY NEED FOR A PLACE TO SLEEP AND NEAR SOME GOOD RESTURANTS
THE BATHROOM WAS A HANDICAPPED BATHROOM WHICH WAS NEVER DISCLOSED TO ME. AT 6 FOOT 1 INCHES I HAD GREAT DIFFICULTY WITH A SHOWER WAND THAT WAS AT THE 4 FOOT HEIGHT. OTHERWISE IT WAS FINE.

CLEAN NICE HOTEL

Verified Hotel Guest from Louisville, KY
April 30, 2013
7.0
The premises are lovely.
The staff is poorly trained and there are consistent administrative errors. For example, my stay was for 2 days but housekeeping was not informed. Consequently, my room was not cleaned until 4:30 p.m. --- after repeated requests.
Couple
Verified Hotel Guest from Los Angeles, CA
April 28, 2013
Couple
7.0
Great value for decent hotel in quiet pasadena
Some staff extremely rude and unorganized; parking fees were high, and no fridges in all rooms
Reviews of Westin Pasadena
(1 - 10 of 119 reviews)
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(CST 2040530-50)


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