Hotels in Nassau

Wyndham Nassau Resort And Crystal Palace Casino

Wyndham Nassau Resort And Crystal Palace Casino

Wyndham Nassau Resort And Crystal Palace Casino Image
3 Star
Hotel Guest Rating: 5.2/10
West Bay Street
Nassau 33312

Hotel Guest Rating for Wyndham Nassau Resort And Crystal Palace Casino in Nassau

# 3 of 20 hotels in Nassau
Based on 76 reviews from guests who stayed at the
Wyndham Nassau Resort And Crystal Palace Casino
Overall Quality Score
user rating 5.2.0
5.2
Hotel Cleanliness
user rating 5.9.0
5.9
Hotel Staff
user rating 5.7.0
5.7
Location of Hotel
user rating 7.0.0
7.0
Hotel Dining
user rating 5.8.0
5.8
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Hotel Guest Reviews of the Wyndham Nassau Resort And Crystal Palace Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Lewisville, TX
May 6, 2013
Couple
4.0
The beach is good
Most all of it was sub par to be honest. Construction is going on for the Bahamar next door. The hotel feels like a sinking ship that they don't want to try and fix.

Stay next door at the Sheraton.

Business Traveler
Reynold from Lake Wales, FL
April 26, 2013
Business Traveler
9.0
Yes
The Hotel Staff was nice. The hotel needs a laundry service area: washer and dryer that guest can use especially for wet-clothing after swimming etc. before packing soil-clothing too travel. I did not know about the
xxx per-day fee that was added.

The Hotel Staffs and beaches was very nice and make sure too have extra monies, foods and drinks is very expensive.

Couple
Joseph from Clinton, MD
April 16, 2013
Couple
5.0
helpful staff, Nd excellent location
No ice machines in building. Was not informed about the extra $38.00 per night for the resort fee.

Will be a really nice hotel when the construction is complete.

Family Traveling with Young Children
Audrey from Charles Town, WV
April 14, 2013
Family Traveling with Young Children
2.0
The view was spectacular but the rest horrible. Shower didn't work, room damp, only Ice on 10th floor for entire hotel. Wifi barely functional
Everything as I stated before

Don't go

Couple
Verified Hotel Guest from Waterloo, IA
April 7, 2013
Couple
5.0
Hotel charged a $38 nightly fee for room cleaning and other services in addition to the nightly rate we already paid online. The hotel was old and worn...would have been a 3 star 20 years ago, but was more like a 2 now.

Be aware they will charge you a $38 nightly fee in addition to your prepaid rate for room cleaning and towels. Also, the hotel is old and dated. Beds were rock hard, Jetted bath tub in our room didn't work, food was awful, and drinks weak. Then again, you balance that with a beautiful stretch of beach, daquiris in the hut across the street, and the cocunut vendor who sells on the beach and depending on what you paid for you room you just say oh well. Personally, I expected a little bit nicer for a 3 star hotel, but at least the hotel was safe and clean. ...read more

Joanna from Ijamsville, MD
April 3, 2013
4.0
The pool and beach area were nice.
We arrived at the hotel at 4:00pm and we were unable to check in to our room until 6:30PM.
Chontel from Decatur, GA
March 16, 2013
1.0
It is close to the Sheraton, a much nicer hotel with better facilities that Wyndhsm guests can use
Dated and worn furniture and carpets "Gym" consisted of 3 treadmill and cross trainers in an open area on one side of the hotel No vegetarian lunch/dinner options except pizza or a veggie burger
Group Traveler
James from Gainesville, FL
March 10, 2013
Group Traveler
1.0
The casino offered some entertainment while we were there even though the table games were closed.
Almost everything that the hotel advertised was either closed, non-existent, or broken. The casino only had electronic machines because there were no dealers. The blackjack, hold 'em, and other table games were just vacant. The hot tubs were also drained.

When we arrived at the hotel, the front desk slapped a $40 "hotel fee" on me that was not included in the PRICELINE charge. After reviewing the fine print in PRICELINE's receipt I found a warning about this extra fee. Unfortunately, this was my foolish mistake, but it is an extremely deceptive technique that the hotel uses. During check-in they put bands around our wrists to show that we were actually guests at the hotel. They checked our wristbands every time we entered an elevator to go up to our room and many other times and places in the hotel. I understand that they do not want outsiders in their hotel, but the wristbands were obnoxious and the elevator security made it feel like a prison. When we got to the room there were stains all over the carpet, the balcony sliding door was broken and difficult to open, and the cabinets and bathroom were falling apart. During our stay the hotel was under some kind of construction/remodeling. Entire sections of the hotel were eerily abandoned or closed off. The hot tubs were broken/drained. Do not get tricked by the Wyndham website. If you do stay at this hotel, make sure you call prior to booking with any questions about the status of the casino, pool, restaurants, etc. I had all of these complaints after staying only one night at the Wyndham Nassau Resort. I could not imagine staying there for multiple nights. ...read more

Group Traveler
Keshia from Newington, CT
March 6, 2013
Group Traveler
7.0
Beach view and it was next to the Sheraton.
It felt dated and stale. The staff was helpful at times, pushy at others.

I would not stay at this hotel again. The decor was dreadful and it overall felt stale.

Couple
Hiroaki from Oceanside, CA
February 20, 2013
Couple
10.0
Very beautiful view of Cable Beach from the room every morning, every evening, every time! My wife was very impressed.
N/A

Very beautiful view of Cable Beach from the room every morning, every evening, every time! My wife was very impressed. Very friendly staffs whenever we need help for something such as car rental. I have heard that remodeling this hotel and rebuilding a new mega resort in this hotel area are ongoing. Even if you do not have a rental car, the location is convenient to get on the minibus #10 to go to Downtown Nassau. ...read more

Reviews of Wyndham Nassau Resort And Crystal Palace Casino
(1 - 10 of 64 reviews)
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